FAQ

48 hours from the visit for most service lines. New Build Handover is urgent, prioritised around the signing date of the handover certificate.

If you’re buying, Resale Home Purchase or New Build Handover depending on your case. If you’re renovating, Renovation Follow-up or Pre-handover Renovation Check. Not sure? Get in touch and we’ll point you in the right direction, no obligation.

Yes, it’s recommended. That way you see first-hand what’s being checked and can ask questions on the spot.

Not at the moment. We’d rather cover this area well than stretch ourselves thin to places where we couldn’t offer the same standard of service.

Spanish and English throughout the site. German and Dutch are underway, with key materials already available in the meantime.

The bank valuation confirms the market value for the lender, not the physical condition of the property. They’re different things, and you need both if you’re buying with a mortgage.

It documents facts with a date and a method, which gives solid grounds for a claim. If the case escalates, whoever carried out the visit can appear as an expert witness, and if a technical opinion on cause is needed, we coordinate with a chartered professional from our network.

The report documents observable facts using the method applied in each case. If there’s doubt about an interpretation, the exact scope of what was stated is explained, without giving a verdict that would need testing to support.

A larger property has more points to check and takes longer to visit. The scope of the inspection is always the same: what changes is the size of what needs covering.

No. The valuation confirms the market value for the bank, not the physical condition of the property. They’re different things, and you need both.

Not without laboratory testing. We document observable facts with the instrument and method stated, and give a reference cost for every finding. A structural fitness opinion requires a chartered professional and is commissioned separately if the case calls for it: an honest scope, not a verdict we can’t stand behind.

Spanish law provides a legal claim for hidden defects, with a short deadline from the handover date. A lawyer can confirm the exact deadline that applies to your case; we document the condition with a date so you have grounds if you need them.

As soon as you have a date for the handover certificate signing. The sooner, the more room to include findings in the certificate or negotiate directly with the developer.

Spanish building law (LOE) covers 1 year on finishes, 3 years on habitability and 10 years on structure. The New Build Handover service references these timeframes so you know exactly what you can claim and by when.

That’s a legal decision that’s up to you and, if needed, your lawyer. We document facts, we don’t represent legal positions.

They’re still covered by the LOE timeframes (1/3/10 years) we already referenced in the report. The Pre-handover Renovation Check service covers later reviews.

We don’t look up or ask who built, developed or renovated the property before the visit, unless it’s strictly necessary for the report itself. It’s the blind review protocol, published in full in our impartiality policy.

We don’t inspect any property with a financial link to the team or its immediate circle. No exceptions: it’s always referred to another professional in the network.

Every part of the report states who signed it. When a network professional signs, their name, title and registration number are published, without exception. We never claim a qualification we don’t hold.